BelSuite combines CRM, content, automation, and AI in one workspace. Permissions depend on your organization role and whether you are a platform administrator (BelSuite staff).
Guides by audience
- Guests & trialsPublic site, contact, demo, and signing up.
- Organization ownerBilling, members, AI budgets, and admin areas.
- Team memberCRM, content, automation day-to-day.
- Brand & creatorBrand hub, UGC, video studio, earnings.
- Platform administratorControl Tower, model routing, tenant token grants, usage analytics (BelSuite operators only).
Common concepts
Organization (tenant) — Your company workspace. API calls from the app send X-Organization-Id so Laravel can scope data and AI usage.
AI gateway — Server-side routing to models with cost-aware failover. Tenant-scoped features should always go through authenticated BFF routes (for example /api/ai/gateway, /api/ai/assistants, CRM AI routes) so usage can be metered and logged.
Conversation memory — ERP brain and multi-assistant flows can persist turns in ai_conversations when you pass a conversation id and enable persistence (see API docs in each guide).